One of the first steps Quay Management Services would encourage any Residents or Leaseholders to do when looking to gain a greater voice and collective approach to the management of their development, would be to form a Residents Association (RA). There are two types of Resident Associations to be aware of, Unrecognised and Recognised. A Recognised RA has a legal right to:
- Request accounts and receipts relating to the service charge.
- Recommend contractors to perform works.
- Have the freeholder consult them on appointing a new Managing Agent.
- Appoint a surveyor to advise on any matter relating to the service charges.
For a Residents Association to qualify to be Recognised, it must have:
- A Fair and Democratic Constitution
- At least 60% of Leaseholders being members of it.
- Recognised and elected officers.