Heron & Sovereigns Quays Residents Association v FirstPort Client: Heron and Sovereigns Quay Residents Association Residents: 118 flats Area: MK40 Situation: Over the period of 4 years, FirstPort not once, but twice performed a S20 notice and then never actually carried out any of the work associated with it. Whilst FirstPort returned some of the…
Quay Management Services (QMS) led the charge to help residents exercise their Right to Manage so that they could remove FirstPort as the managing agent.
To reduce the service charge QMS first agreed steps forwards with the Leaseholders to take back control and then provided a supplier who would revaluate the building rebuild costs.
To ensure there were funds available for the repair, QMS withheld the invoicing of any of their fees until all health and safety issues including fire risk assessments had been resolved to ensure the building was in a good and safe condition.
Quay Management Services (QMS) led the charge to help residents exercise their Right to Manage so that they could remove FirstPort as the managing agent.
